faq

faq
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A THOUSAND USEFUL INFO

Are all the slides included in the entrance ticket?
Of course, all the park's slides and attractions are included in the admission price. The Rapido River is closed during the months of June and September.

Are there discounted rates for guests with disabilities, invalidity, or under Law 104?

Minors under Law 104: Free admission for the minor; reduced admission (€25) for an accompanying adult.

Guests with 100% disability:
· Admission is free upon presentation of suitable certification (see below for which ones are accepted).
· The accompanying person is always entitled to a reduced ticket.
If you wish to enter the park multiple times, you can request a season ticket for €5, which can be purchased exclusively at the ticket offices upon presentation of the required certification.
Alternatively, you can request a free ticket at each entrance, always presenting the certification.

Guests with a disability of 75% to 99%:
· A reduced-price ticket (€25) is available for purchase at the park ticket office upon presentation of a certificate (see below which is accepted).
· The accompanying person is not entitled to any reduction.

Season passes for companions:
· There are no discounts on season tickets for accompanying persons.

Accepted Certifications
You must present one of the following valid documents to receive free admission:
· INPS/ASL certification (with indication of the percentage of disability).
· Disability Card: entitles you to reduced-price admission. If the card bears an "A" (companion) , free admission is provided; otherwise, the reduced rate will apply.
· The European Disabled Parking Permit (the blue card) is not accepted.

Parking for Guests with Motor Disabilities:
A dedicated area is available inside the car park.
Parking is free upon presentation of the European Disability Card (blue card) issued by the competent authority at the park ticket offices (the holder's presence and entry to the park is required). Please note: spaces are limited.

What payment methods are accepted?
In addition to cash, debit or credit card.

Where can I buy an entrance ticket besides the park ticket office?
Admission tickets can be purchased online at ticket.aquafan.it, at local travel agencies, or at hotels affiliated with Costa Edutainment.

What do I need to do to purchase the "Second Day Admission Ticket for 8 euros"?
It's very simple: once you enter the park, simply go to the Information Office with your entrance ticket. For €8, you'll receive an additional ticket, and a photo will be taken and attached to the new ticket so the staff will recognize you when you return. Some ticket types are excluded from this promotion; please contact the staff for more information. The €8 second-day entrance ticket is non-refundable and is valid until the last day of the season.

Are the umbrellas and sunbeds always available?
Umbrellas and loungers are available for rent subject to availability. The cost is €6.00 for two loungers and one umbrella in low season (June and September), and €8.00 in high season (July and August). It is not possible to rent a single lounger or two loungers without an umbrella. You can reserve your umbrella or lounger online by midnight the day before your visit. You can also do so at https://ticket.aquafan.it/

Are there lockers and changing rooms?
Yes, the locker area and changing rooms are located at the beginning of the main avenue on the left. Most lockers are electronic. There are also lockers with keys that are provided along with a bracelet to keep on your wrist, so you always have them with you and won't lose them during your day in the park. The cost of this service is €5.00 with a €10.00 deposit.
For those who want even more security, you can deposit your valuables at the Information Point inside the park for just €8.00. Park staff will store your items in branded and sealed bags.

What time are the slides open until?
All rides close at 6:15 PM. On busy days, staff close attractions early to clear lines. The Fiume Rapido ride begins at 10:30 AM. Strizzacool opens at 10:30 AM only in June. The Fiume Rapido ride is only open during high season (July and August).

Are there skip-the-line tickets available for quicker access to the slides?
No, there are no queue skippers at Aquafan.

If after a day at the park I want to take a shower before leaving, can I do so?
Absolutely. Aquafan has numerous showers that are completely free to use. The water is not heated.

Is there a camper parking area? Can we spend the night there?
There is daytime parking for campers which costs €10.00 but it is not possible to spend the night there.

Is it possible to leave the park and re-enter the same day with the same ticket? Do I have to pay for parking again?
You can re-enter the park on the same day: just get a stamp at the entrance when you leave. To avoid paying for parking again, simply keep your receipt and re-enter the electronic barriers or contact the information office.

Can dogs be brought into the park?
No animals, not even small ones, are permitted in the park.

Is there an infirmary?
Yes, with a doctor always available from June to September.

Is it possible to organize special occasions (meetings, conventions, corporate parties, weddings) in your park?
Yes: for this information, please call 0541.603050 (Aquafan switchboard) or send an email to eventiromagna@costaedutainment.com.

Are there special menus for celiacs?
We have special gluten-free menus available at Bar Pascucci along the main road (every day from park opening to closing) and at BurgerFan.

Can children use all the attractions?
For children, there are three specially equipped pools (maximum water depth: 60 cm) with slides specifically designed for them: the Arca Beach, the Elephant Pool, and the Antarctic Baby Beach. Children can also enjoy the Wave Pool, the Lazy River, and the Surfing Hill. Children between 1 and 1.40 meters tall can ride the StrizzaCool slide if accompanied by at least one adult. Children over 1.20 meters tall can ride the Speedriul and Black Hole slides only if accompanied by an adult. All adult-specific attractions can be used by children over 12 years old or over 1.40 meters tall. Restrictions follow safety standards.

Up to what age do children go free?
It's not a question of age... but of centimeters! Children up to 1 meter tall enter free. Those between 101 cm and 140 cm tall pay a reduced rate.

Can I rent strollers for children?
Yes, we offer a stroller rental service at the information desk. The cost is €5.00 for the whole day, with an initial deposit of €20.00. You must leave your driving license at the information desk.

If I'm driving from out of town, which route should I take to get to the park?
It's very simple: just follow the signs for the motorway entrance; the park is located right in front of the Riccione toll booth on the A14.

Which bus goes to the park? What are the schedules?
From Piazzale Curiel to Riccione, take bus no. 58. See the ' How to Get There ' page on our website.

If I want to get to the park by train, what should I do?
Get to Riccione station. To find out how to get to the park, always consult the " How to Get There " page on our website.

Are you open at night?
At night, we're only open for special events. This year, we'll have four special The Long Sunset dates: July 9th and 23rd, and August 6th and 20th.

How do I get to work for you?
You must apply by clicking HERE

How can I celebrate my birthday at the park?
Birthdays are entitled to free admission to the park. Simply show up at the Information Office with a valid ID to collect your free ticket.

Do you have any partner hotels?
For your stay, please visit the " Partner Hotel" section of the website.

Do you have to wear a swimming cap in the wave pool?
Absolutely not.

Can fins be used in various pools?
Fins are strictly prohibited.

Can I go down the slides wearing goggles?
No, you are not allowed to go down the slides wearing goggles. Only prescription swimming goggles are permitted, due to vision problems.

Can I go down with my shoes on?
Yes, but only in neoprene.

Can I go down the slides with an underwater camera (e.g. Go Pro)?
Yes, but only if secured with a special harness. Only in exceptional cases, for active collaborations with the park by influencers and other public figures, do we allow the use of other types of equipment, but only on an exclusive basis and always under the supervision of our staff.

Can I take my cell phone down the slides?
No, you can't go down the slides with your smartphone in hand. However, you can use them in all other areas of the park and in the pools.

Can you smoke in the park?
Yes, except along the lines for the attractions. Be careful not to throw cigarette butts on the ground: you must walk barefoot in the park. There are designated ashtrays throughout the park.

Can I bring a packed lunch?
Packed lunches are permitted, but glass containers and bottles are prohibited.

Can I go down the slides if I'm pregnant?
No, it is not possible to get off the attractions.

Can I go down slides if my limb is immobilized by a cast or brace?
No, it is not possible to get off the attractions with casts or braces.