faq

Info
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A THOUSAND USEFUL INFO

Are all the slides included in the entrance ticket?
Of course, all the park's slides and attractions are included in the admission price. The Rapid River is closed in June and September.

Are there discounted rates for guests with disabilities, invalidity, or under Law 104?
Children with law 104:
Free entry for children; reduced entry (€24) for an accompanying adult
Guests with 100% disability:
· Admission is free upon presentation of suitable certification (see below for which ones are accepted).
· The accompanying person is always entitled to a reduced ticket.
· Any other members of the group purchase tickets at the regular rate.
If you wish to access the park multiple times, you can request a season ticket for €5, which can be purchased exclusively at the ticket offices upon presentation of the required certification.
Alternatively, you can request a free ticket at each entrance, always presenting the certification.
Guests with a disability of 75% to 99%:
· A discounted ticket is available, which can be purchased at the park ticket office upon presentation of a certificate (see below which is accepted)
· The accompanying person is not entitled to any reduction.
Season passes for companions:
· There are no discounts on season tickets for accompanying persons.
Accepted Certifications
You must present one of the following valid documents to receive free admission:
· INPS/ASL certification (indicating the percentage of disability).
· Disability Card: only allows entry at a reduced rate.
· The European Disabled Parking Permit (the blue card) is not accepted.

Parking for Guests with Motor Disabilities:
A dedicated area is available inside the car park.
Parking is free upon presentation of the European Disability Card (blue card) issued by the competent authority at the park ticket offices (the holder's presence and entry to the park is required). Please note: spaces are limited.

What payment methods are accepted?
In addition to cash, debit or credit card.

Where can I buy an entrance ticket?
Admission tickets can be purchased online at ticket.aquafan.it, at local travel agencies, or at hotels affiliated with Costa Edutainment.

What do I need to do to purchase the "Second Day Entrance Ticket for 6 euros"?
It's very simple: once you enter the park, simply go to the Information Office with your entrance ticket. For €6.00, you'll receive an additional ticket. A photo of you will be taken and attached to the new ticket, so the staff will recognize you when you return. Some ticket types are excluded from this promotion; please contact the staff for more information. The €6 second-day entrance ticket is non-refundable and is valid until the last day of the season.

Are the umbrellas and sunbeds always available?
Umbrellas and loungers are available for rent subject to availability. The cost is €6.00 for two loungers and one umbrella in low season (June and September), and €8.00 in high season (July and August). It is not possible to rent a single lounger or two loungers without an umbrella. You can reserve your umbrella or lounger online no later than the day before. You can also do so at https://ticket.aquafan.it/

What time are the slides open until?
All rides close at 6:15 PM. On busy days, staff close attractions early to clear lines. The Fiume Rapido and Strizzacool rides begin operating at 10:30 AM. In June and September, the Strizzacool opens at 11:30 AM; the Fiume Rapido is open during peak season.

If after a day at the park I want to take a shower before leaving, can I do so?
Absolutely. Aquafan has plenty of showers that are completely free to use.

Is there a camper parking area? Can we spend the night there?
There is daytime parking for campers which costs €10.00 but it is not possible to spend the night there.

Is it possible to leave the park and re-enter the same day with the same ticket? Do I have to pay for parking again?
You can re-enter the park on the same day: just get a stamp at the entrance when you leave. To avoid paying for parking again, simply keep your receipt and re-enter the electronic barriers or contact the information office.

Can dogs be brought into the park?
No animals, not even small ones, are permitted in the park.

Is there an infirmary?
Yes, with a doctor always available from June to September.

Is it possible to organize special occasions (meetings, conventions, corporate parties, weddings) in your park?
Yes: for this information, please call 0541.603050 (Aquafan switchboard) or send an email to eventi@costaedutainment.com.

Are there special menus for celiacs?
We have special gluten-free menus available at the Pascucci Bar along the main road (every day from the park's opening to closing).

Can children use all the attractions?
For children, there are three specially equipped pools (maximum water depth: 50 cm) with slides specifically designed for them: the Arca Beach, the Elephant Pool, and the Antarctic Baby Beach. Children can also enjoy the Wave Pool, the Lazy River, and the Surfing Hill. Children between 1 and 1.40 meters tall can disembark from the StrizzaCool if accompanied by at least one adult. All attractions designated as adult-only can be used by those over 12 or by children over 1.40 meters tall. This is for safety reasons.

Up to what age do children not pay?
It's not a question of age... but of centimeters! Children up to 1 meter tall enter free. Those up to 1.40 meters tall pay a reduced rate.

Can I rent strollers for children?
Yes, we offer a paid stroller rental service. The cost is €5.00 for the whole day, with an initial €20.00 deposit and proof of identity required.

If I'm driving from out of town, which route should I take to get to the park?
It's very simple: just follow the signs for the motorway entrance; the park is located right in front of the Riccione toll booth on the A14.

Which bus goes to the park? What are the schedules?
From Piazzale Curiel to Riccione, take bus no. 58. See the ' How to Get There ' page on our website.

If I want to get to the park by train, what should I do?
Check out the " How to Get There " page on our website. There are also great deals on Trenitalia!

Are you open at night?
At night we are only open for special events.

How do I get to work for you?
You must apply by clicking HERE

How can I celebrate my birthday at the park?
Birthdays are entitled to free admission to the park. Simply show up at the Information Office with a valid ID.

Do you have any partner hotels?
For your stay, please visit the "Partner Hotels" section of the website.

Do you have to wear a swimming cap in the wave pool?
Absolutely not.

Can you use fins in the pool?
Fins are strictly prohibited.

Can I go down the slides wearing glasses?
No, you are not allowed to go down the slides wearing glasses (either prescription or sunglasses) for safety reasons. Swimming goggles are also not permitted.

Can I go down with my shoes on?
Yes, but only in neoprene.

Can I go down with an underwater camera (e.g. Go Pro)?
Yes, but only if secured with special equipment strapped exclusively to the chest. Only in exceptional cases, for active collaborations with the park by influencers and other public figures, do we allow the use of other types of equipment, but only on an exclusive basis and under the supervision of our staff.

Can you smoke in the park?
Yes, but be careful not to throw cigarette butts on the ground: you walk barefoot in the park.